CORONAVIRUS/COVID-19 UP TO DATE INFORMATION AND POLICIES
Short Term Vacation Rentals in All Panhandle Counties are OPEN. The personalized safety/reopening plans drafted by both Walton & Okaloosa County Commission Boards have been approved by FL Governor Ron DeSantis.
We understand the ever-changing conditions going on right now, so Beach Reunion has implemented a Flexible Cancellation Policy. Beach Reunion will allow all reservations with stays between January 1st through March 5th, 2021 to cancel for ANY reason up to 72 hours from arrival date and receive a credit in the full amount they have paid. The credit can be used at any Beach Reunion home at any time in 2021. *This applies to only new reservations made. Reservation stays must be between January 1st, 2021 and March 5th, 2021. Not valid on any 3rd party sites. Some restrictions apply.
In the event that a travel ban to the state is imposed, we will offer affected guests a 100% credit toward a future stay with no expiration date. However, guests citing a “fear of travel” due to the COVID-19 outbreak, or guests who choose not to travel due to related closures of local beaches and/or amenities, will not be eligible for the credit or a refund. In any event, rest assured that we will continue to provide updates on this page as new information is received.
Beach Reunion is following the orders/directives of our county and state regulation and not by any other county/state ordinance. We are strictly adhering to our contracts with both guests and homeowners alike.
BEACH REUNION STERILIZING/CLEANING PROCEDURES
Our staff and cleaning crews have done extensive cleaning and sanitizing in our houses which have been vacant. Beach Reunion has partnered with "Sanitize It" to have every home on our portfolio thoroughly sprayed and sanitized between every guest. "Sanitize It" uses technologically advanced, professional electrostatic sprayers to deliver a safe, effective shield of a hospital-grade disinfectant over all surfaces.
Our cleaning policies have been enhanced and our cleaning staff is thoroughly trained. Linens are being professionally laundered, and we are replacing comforters, towels and sheets with the "triple sheeting" method to ensure quick and effective transitions from guest to guest. All high contact surfaces (doors, windows, handrails, countertops, etc.) are being actively sanitized.
We are actively adhering to CDC guidelines for sanitizing and securing our rental homes, as well as following the recommendations of the DPBR/Walton & Okaloosa County authorities. Those guidelines are outlined below:
CDC Guidelines for Sanitizing/Coronavirus Policy
Walton County: Beach openings include use for sunbathing, walking, exercise and extracurricular activity like fishing with no hour restrictions. In a 5-0 vote by the county commissioners to reopen, including beach chair vendor services providing seating and umbrellas.
Okaloosa County: Beach openings include use for sunbathing, walking, exercise and extracurricular activity like fishing with no hour restrictions. Beach chair vendor services are providing seating and umbrellas.
Any Beach Reunion guest that booked through VRBO has a nonrefundable reservation that cannot be cancelled.
*If your party needs to speak to someone in our office about an existing reservation, please note that we'd like to speak to the person whose name is ON the booking to prevent miscommunication*
Travel Insurance Questions/Third Party Booking Site Information
• Travel insurance will cover anyone who has a confirmed diagnosis of the virus, or a documented quarantine.
For all travel insurance claims, please contact Red Sky at (866) 549-5283.
If you made your reservation, and purchased Travel Insurance through VRBO, please contact them directly at: (888) 640-7927.
Please let us know if you have any further questions, we are here to provide the best customer service as possible to you as you are a vital part of our operation and we appreciate your support. We are just as ready as our guests to have you back on the beach VERY soon, please keep you and your loved ones safe and HEALTHY.
We're here and ready for you when you are and we will do all we can to keep you informed.
-BEACH REUNION, LLC STAFF